FAQ
Questions before you start
Clear answers about BaZi, birth time, data use, and what the report can and cannot claim.
- Text format
- Markdown
What is BaZi?
BaZi (Four Pillars) converts the year, month, day, and hour of birth into four stem-branch pairs, then interprets their relationships using a traditional Chinese framework.
Truenoon calculates that chart first, then translates it into modern English so you do not have to learn the specialist vocabulary up front.
What if I do not know my birth time?
Choose unknown birth time. The report omits the hour pillar and explains limits in timing and interpretation. Birth dates close to a day or solar-term boundary need particular care.
How is the reading written?
Software calculates the chart from calendar rules. The reading uses structured content and may be written with AI assistance. You can check the calculation; whether an interpretation fits still depends on your own experience.
What does the full report cost?
During launch the complete nine-chapter report is free. Sign in with Google to unlock it, with up to 3 free reports per account. Unlocked reports remain accessible while the service is available.
Why is Google sign-in required to unlock?
The free preview needs no account. Google sign-in is requested only before unlocking so the verified email becomes the single private delivery and recovery identity for the report.
What if the report is delayed or I close the page?
Open the report vault with the same Google account. It shows queued, generating, ready, and failed states, along with the reference ID needed for support.