# Questions before you start

Clear answers about BaZi, birth time, data use, and what the report can and cannot claim.

Canonical page: https://truenoon.io/faq

Language: en

## What is BaZi?

BaZi (Four Pillars) converts the year, month, day, and hour of birth into four stem-branch pairs, then interprets their relationships using a traditional Chinese framework.

Truenoon calculates that chart first, then translates it into modern English so you do not have to learn the specialist vocabulary up front.

## What if I do not know my birth time?

Choose unknown birth time. The report omits the hour pillar and explains limits in timing and interpretation. Birth dates close to a day or solar-term boundary need particular care.

## How is the reading written?

Software calculates the chart from calendar rules. The reading uses structured content and may be written with AI assistance. You can check the calculation; whether an interpretation fits still depends on your own experience.

## What does the full report cost?

During launch the complete nine-chapter report is free. Sign in with Google to unlock it, with up to 3 free reports per account. Unlocked reports remain accessible while the service is available.

## Why is Google sign-in required to unlock?

The free preview needs no account. Google sign-in is requested only before unlocking so the verified email becomes the single private delivery and recovery identity for the report.

## What if the report is delayed or I close the page?

Open the report vault with the same Google account. It shows queued, generating, ready, and failed states, along with the reference ID needed for support.